Select the support line you need to contact and check the associated costs and schedules.
Have your questions answered by our staff.
Clarify questions or ask for information about your MEO service.
24h/day
Cost of a call to the mobile network, according to your tariff, in Portugal and while roaming. Roaming +351 961 001 620Cost of a call to Portugal according to basic roaming tariff. In zone 1 the cost is the same as a national voice call.
From MEO Fixed and Mobile Network:Free call to automatic service, sales and technical support. Personalized service for other matters, 20 cents per minute for tariffs that include calls to the MEO network, or the cost of a call to the MEO network in other cases. Maximum value of €2 per call.From other networks:50.9 cents per minute with a maximum value of €5.94 per call. The values shown include VAT at the rate of 23%.
Report technical difficulties or failures on your fixed and mobile MEO services.
Cost of a call to the fixed network, according to your tariff, in Portugal and while roaming Roaming, +351 213 580 144Cost of a call to Portugal according to basic roaming tariff. In zone 1 the cost is the same as a national voice call.
From MEO Fixed and Mobile Network:Free call to automatic service, sales and technical support. Personalized service for other matters, 20 cents per minute for tariffs that include calls to the MEO network, or the cost of a call to the MEO network in other cases. Maximum value of €2 per call.From other networks50.9 cents per minute with a maximum value of €5.94 per call.The values shown include VAT at the rate of 23%.
Information on roaming and membership fees for voice and data packages for roaming use.
Free call
Find out which operator a number belongs to or the tariff for ported numbers.
Join MEO and MEO CARE services Information and request for MEO CARE services.
Free Call
Support for join requests, moving house, contract changes or billing in.
from 9 am. to 6 pm.
Accessible from fixed and mobile networks, with personalized service, it offers the following national information, without limit per call: Contacts, addresses, postal codes, emails, url of sites, geographical coordinates and more.
From MEO Fixed Network73.8 cents for the initial 30 seconds period. After the initial period, 43 cents per minute, for the first 5 minutes and 12.3 cents per minute for following minutes.From MEO Mobile Network86,1 cents for the initial 30 seconds period. After the initial period, 55.35 cents per minute, for the first 5 minutes and 30.75 cents per minute for following minutes. Per-second pricing after time credit.
Help resolve issues with your smartphone, tablet, or router.Example: install applications, activate parental control, clean and prevent viruses or synchronize with other devices.
44.99 cents per minute.
Altice Foundation line of support exclusively for technologies of accessibility to telecommunications. Exclusive for customers with special needs.
Information about the Hello Card or reporting malfunctions at public payphones.
The videocall to 12472
You can contact the customer service lines using Serviin, an interpreter service in Portuguese Sign Language.
from 9 am. to 11 pm.
1 cent per minute
The values shown include VAT at the rate of 23%.