Why Choose Portugal - BPO | MEO Empresas

BPO - Business Process Outsourcing. Integrated solutions to support business transformation with consulting, leveraging telecom footprint.

 

 

BPO - Business Process Outsourcing
bpo en header integrated solutions
bpo en header integrated solutions
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Integrated Solutions for your business

 

 

bpo en integrated solutions
bpo en integrated solutions
Integrated solutions to make your business more competitive
Have a single partner, specialist in management of suppor​t processes and in the implementation and optimization of operations and guarantee the success of your business and the satisfaction of your Stakeholders.
Know our solutions and the advantages of having services provided from Portugal.
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bpo en tabs
bpo en tabs
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bpo en portugal
bpo en portugal
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BPO EN strategic Location
Strategic location
Close to Central Europe,​​​ North and South America
1.00000000000000
BPO EN technology
Technology and innovation
32nd place in the Glob​al Innovation Index 2019 and 8th place in the Digitalization Index 2020
10.0000000000000
BPO EN labor cost
Labor cost
Competitive and with flexible lab​or regulation
2.00000000000000
BPO EN linguistic skills
Linguistic skills
Portugal ranked 12th place​ in the English Proficiency Index 2019 and stands among the top countries with better language skills
3.00000000000000
BPO EN young labor
Young labor
Highly skilled,​​ flexible, and adaptable labor pool
4.00000000000000
BPO EN high level
High level education
40th plac​e in 144 countries
5.00000000000000
BPO EN safety
Safety
Portugal is the​ 2nd safest country in Europe and the 3rd in the world
6.00000000000000
BPO EN best talent
Best talent
26th place in the world in Quality of the Management Schools and 21st place in Institutions Quality and availability of ​Scientists and Engineers
7.00000000000000
BPO EN infrastructures
Infrastructures
21st place in the Infrastructure rank of the​ Global Competitiveness Index 4.0 2019
8.00000000000000
BPO EN telecommunications
Telecommunications networks
2nd place in the Ultr​afast Broadband Take-up in the Digital Economy and Society Index EU
9.00000000000000

 

 

bpo en geographic
Geographic coverage
European presence providing proximity to business, legal compliance and the opportunity to deliver disast​er recovery and distributed IT environments.
bpo en scale
Scale
Benefits from more than 41 k sqm of unique certified and secure facilities.​
bpo en services coverage
Services coverage
Broad scope of IT & Cloud Services, addressing​ market needs from traditional IT, hybrid and cloud managed environments.
bpo en reduced time to market
Reduced time to market
By repositioning existing offers and know-how and complementing portfolio th​anks to co-branding partnerships.
bpo en globally integrated slas
Globally integrated SLAs
Capability to present global SLAs for​ applications, with network and IT/IS integration.
bpo en security
Security
Global security procedures across data canters providing the same​ reliability and continuity across geographies.
bpo en cost reduction
Cost Reduction
Higher scale allows global cost optimizations by shared geograp​hical operations and communications.
bpo en optimized manages services
Optimized manages Services
Benefit from synergies and unique management​ knowledge with global certified support teams.

 

 

bpo en clients
>185

BPO clients

1.00000000000000
bpo en ftes
+1.600

FTEs dedicated to BPO

2.00000000000000
bpo en languages
30

Spoken languages

3.00000000000000
bpo en inbound calls
+4M

Inbound calls per year

4.00000000000000
bpo en documents
+500M

Archived documents per year

5.00000000000000
bpo en payroll
2.000

Payroll processing per month

6.00000000000000
bpo en emails
+800k
Emails p​​er year
7.00000000000000
bpo en outbound calls
+2M

Outbound calls per year

8.00000000000000
bpo en issued documents
+500K

Issued documents per year

9.00000000000000

 

 

bpo en bennefits
bpo en bennefits
MEO Empresas BPO approach Benefits
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bpo en data center
Top tier Data Center netw​ork ​operating on a global scale
10.0000000000000
bpo en effective cost
Effective cost reduc​tion
1.00000000000000
bpo en flexible business
Flexible ​bus​iness model
2.00000000000000
bpo en framework
A well planned service tr​a​nsition framework
3.00000000000000
bpo en detailed process
Detail​ed p​rocess​ documentation​
4.00000000000000
bpo en general
General data prot​ection regulation compliant (EU 2016/679)
5.00000000000000
bpo en continuous
Continuous improveme​nt framework
6.00000000000000
bpo en efficient
Efficient cust​omer service
7.00000000000000
bpo en leading
Leading technologi​cal solutions
9.00000000000000


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bpo en need more information
bpo en need more information
Need more information?

We're here to help you find the perfect solution that fulfills​ all your business needs.​

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bpo en tier design
11.0000000000000
bpo en tier facility
12.0000000000000
bpo en usgbc platinum
13.0000000000000
bpo en usgbc gold
14.0000000000000
bpo en data cloud awards 2018
15.0000000000000
bpo en brill awards
16.0000000000000
bpo en iso 20000
17.0000000000000
bpo en iso 27001
18.0000000000000
bpo en premio sap hana
19.0000000000000
bpo en premio cloud services
20.0000000000000
bpo en premio hosting services
21.0000000000000
bpo en iso 9001
22.0000000000000
bpo en iso 14001
23.0000000000000
bpo en iso 18001
24.0000000000000