Why Choose Portugal - BPO | MEO Empresas
BPO - Business Process Outsourcing. Integrated solutions to support business transformation with consulting, leveraging telecom footprint.
|
| BPO - Business Process Outsourcing |
|
| bpo en header integrated solutions |
| bpo en header integrated solutions |
|
|
|
|
|
|
|
| 1 |
| Integrated Solutions for your business |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en integrated solutions |
| bpo en integrated solutions |
|
| Integrated solutions to make your business more competitive |
|
Have a single partner, specialist in management of support processes and in the implementation and optimization of operations and guarantee the success of your business and the satisfaction of your Stakeholders.
Know our solutions and the advantages of having services provided from Portugal.
|
|
|
|
| 1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en portugal |
| bpo en portugal |
|
|
|
|
|
|
|
| 1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| BPO EN strategic Location |
|
| Strategic location |
|
Close to Central Europe, North and South America |
|
|
|
|
| 1.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN technology |
|
| Technology and innovation |
|
32nd place in the Global Innovation Index 2019 and 8th place in the Digitalization Index 2020 |
|
|
|
|
| 10.0000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN labor cost |
|
| Labor cost |
|
Competitive and with flexible labor regulation |
|
|
|
|
| 2.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN linguistic skills |
|
| Linguistic skills |
|
Portugal ranked 12th place in the English Proficiency Index 2019 and stands among the top countries with better language skills |
|
|
|
|
| 3.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN young labor |
|
| Young labor |
|
Highly skilled, flexible, and adaptable labor pool |
|
|
|
|
| 4.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN high level |
|
| High level education |
|
40th place in 144 countries |
|
|
|
|
| 5.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN safety |
|
| Safety |
|
Portugal is the 2nd safest country in Europe and the 3rd in the world |
|
|
|
|
| 6.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN best talent |
|
| Best talent |
|
26th place in the world in Quality of the Management Schools and 21st place in Institutions Quality and availability of Scientists and Engineers |
|
|
|
|
| 7.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN infrastructures |
|
| Infrastructures |
|
21st place in the Infrastructure rank of the Global Competitiveness Index 4.0 2019 |
|
|
|
|
| 8.00000000000000 |
|
|
|
|
|
|
|
|
|
| BPO EN telecommunications |
|
| Telecommunications networks |
|
2nd place in the Ultrafast Broadband Take-up in the Digital Economy and Society Index EU |
|
|
|
|
| 9.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en geographic |
| Geographic coverage |
|
|
European presence providing proximity to business, legal compliance and the opportunity to deliver disaster recovery and distributed IT environments. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en scale |
| Scale |
|
|
Benefits from more than 41 k sqm of unique certified and secure facilities.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en services coverage |
| Services coverage |
|
|
Broad scope of IT & Cloud Services, addressing market needs from traditional IT, hybrid and cloud managed environments. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en reduced time to market |
| Reduced time to market |
|
|
By repositioning existing offers and know-how and complementing portfolio thanks to co-branding partnerships. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en globally integrated slas |
| Globally integrated SLAs |
|
|
Capability to present global SLAs for applications, with network and IT/IS integration. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en security |
| Security |
|
|
Global security procedures across data canters providing the same reliability and continuity across geographies. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en cost reduction |
| Cost Reduction |
|
|
Higher scale allows global cost optimizations by shared geographical operations and communications. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en optimized manages services |
| Optimized manages Services |
|
|
Benefit from synergies and unique management knowledge with global certified support teams. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en clients |
| >185 |
|
|
|
|
|
|
|
| 1.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en ftes |
| +1.600 |
|
|
|
|
|
|
|
| 2.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en languages |
| 30 |
|
|
|
|
|
|
|
| 3.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en inbound calls |
| +4M |
|
|
|
|
|
|
|
| 4.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en documents |
| +500M |
|
|
Archived documents per year |
|
|
|
|
| 5.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en payroll |
| 2.000 |
|
|
Payroll processing per month |
|
|
|
|
| 6.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en emails |
| +800k |
|
|
Emails per year |
|
|
|
|
| 7.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en outbound calls |
| +2M |
|
|
|
|
|
|
|
| 8.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en issued documents |
| +500K |
|
|
Issued documents per year |
|
|
|
|
| 9.00000000000000 |
|
|
|
|
|
|
|
|
|
|
|
| bpo en bennefits |
| bpo en bennefits |
|
| MEO Empresas BPO approach Benefits |
|
|
|
|
|
| 1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en data center |
|
| Top tier Data Center network operating on a global scale |
|
|
|
|
|
|
| 10.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en effective cost |
|
| Effective cost reduction |
|
|
|
|
|
|
| 1.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en flexible business |
|
| Flexible business model |
|
|
|
|
|
|
| 2.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en framework |
|
| A well planned service transition framework |
|
|
|
|
|
|
| 3.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en detailed process |
|
| Detailed process documentation |
|
|
|
|
|
|
| 4.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en general |
|
| General data protection regulation compliant (EU 2016/679) |
|
|
|
|
|
|
| 5.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en continuous |
|
| Continuous improvement framework |
|
|
|
|
|
|
| 6.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en efficient |
|
| Efficient customer service |
|
|
|
|
|
|
| 7.00000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en leading |
|
| Leading technological solutions |
|
|
|
|
|
|
| 9.00000000000000 |
|
|
|
|
|
|
|
|
|
|
|
| bpo en need more information |
| bpo en need more information |
|
| Need more information? |
|
We're here to help you find the perfect solution that fulfills all your business needs. |
|
|
|
| 1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| bpo en tier design |
|
|
|
|
|
|
|
|
| 11.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en tier facility |
|
|
|
|
|
|
|
|
| 12.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en usgbc platinum |
|
|
|
|
|
|
|
|
| 13.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en usgbc gold |
|
|
|
|
|
|
|
|
| 14.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en data cloud awards 2018 |
|
|
|
|
|
|
|
|
| 15.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en brill awards |
|
|
|
|
|
|
|
|
| 16.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en iso 20000 |
|
|
|
|
|
|
|
|
| 17.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en iso 27001 |
|
|
|
|
|
|
|
|
| 18.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en premio sap hana |
|
|
|
|
|
|
|
|
| 19.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en premio cloud services |
|
|
|
|
|
|
|
|
| 20.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en premio hosting services |
|
|
|
|
|
|
|
|
| 21.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en iso 9001 |
|
|
|
|
|
|
|
|
| 22.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en iso 14001 |
|
|
|
|
|
|
|
|
| 23.0000000000000 |
|
|
|
|
|
|
|
|
|
| bpo en iso 18001 |
|
|
|
|
|
|
|
|
| 24.0000000000000 |
|
|
|
|
|
|
|
|