Call for reception and registration and for treatment and following requests.
Manage requests and complaints and data entrys solutions.
Telephone campaigns, update data base, satisfaction surveys and schedules management.
Sales, commercial leads and follow up, loyalty and clients retention.
Solutions to support central billing Party and Purchase to Pay services.
Processes and technologies fully integrated, from needs identification to planning, budgeting, procurement, accounting and payment. Total accounting information and reporting related to the P2P processes.
Simplify your business with billing and payments between suppliers and customers, improving the efficiency when multiple parties are in place.
Provide scanning and character recognition, including OCR - Optical Character Recognition, and gathering information of different sources (physical and digital).
Typification and classification of documents, definition of workflows, digital information in a web portal and integration into the ERP of our customers.
Through Business Process Management, it is possible to manage information & report to our customers.
A HR solution, based on an accurate maintenance of master data (organization and employees) and payroll timesheets as well as a legal and tax compliance.
A self-service HR Portal that allows managers and employees, to update and manage their own data and absence.
it is possible to consult reports and KPI’s everyday at any time.
FTEs dedicated to BPO
Inbound calls per year
Archived documents per year
Payroll processing per month
Outbound calls per year
Issued documents per year
“In order to focus on our technological center’s high performance, we rely on a specialized partner, MEO Empresas, to ensure that all support functions are always fully assured and aligned with Natixis' strategy in Portugal. ”Nathalie RisacherSenior Country ManagerNatixis in Portugal
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We're here to help you find the perfect solution that fulfills all your business needs.